You don’t move everyday so your questions aren’t silly!

Are you entitled to a FREE REMOVAL?

Just Ask!

01752 846868

Q. What size Container Do I Need?

A. We have varying sized containers. 20’ suits an average 3 bedroom property, smaller ones for a flat etc. But give us a list and we will advise.

Q. How easy is it to access my container?

A. You can drive right up to the doors of your container for loading and unloading, saving time and energy, or use our internal storage or second floor storage whichever suits your needs.

Q. How do I get my belongings to Saltash Self Storage?

A. Please view our removal service, you can bring them in yourself, you can have assistance to unload.

Q. Do I need to bring anything with me?

A. You will need to bring your I.D. refundable £100 deposit 4 weeks rental which is payable in advance. Also, please bring either your own, suitably sized padlock or buy one from us from £3 to £5.

Q. Do I need to book?

A. It is not really necessary but it is advisable even if you are not sure what date you will require a container from. We will do our utmost to accommodate you when you need it.

Q. How secure are the containers?

A. We have interior containers in a purpose accomodated building, alarm direct to Police Station and Fire Station plus compound with security fencing.

Q. Are the containers clean and dry?

A. We are buying new containers of steel construction. They are sealed against damp and have ventilation for condensation, plus our internal containers. We are pleased to show you round our extensive facilities so you can see for yourself and select the container which suits your particular need.

Q. Do I need to sign a lease?

A. No. We ask you to fill in a license agreement, giving contact details and an invoicing address. It is NOT a lease and can be terminated with 7 days notice.

Q. Am I tied to a long period?

A. No. There is a minimum period of only 7 days. You may, of course vacate within this time but you will only pay for what you use, excluding 7 days all other monies will be refunded.

Q. How do I make future payments?

A. You will be invoiced at source and payment is due every calendar month. If you prefer payments can then be made by credit card, debit card, cash, cheque, bank transfer or, if you're storing on a longer-term basis, consider setting up a standing order.

Q. What do I need to do when I want to vacate my container?

A. We only require 7 days notice when you want to vacate your container. Any unused storage days beyond the 7 days minimum period will be refunded.

Q. Can you deliver my contents to my new home?

A.Please ask in the office or see Removals page, we are only to pleased to advise.

Q. Should I insure my belongings whilst in store?

A. Obviously, that is up to you but, for your own peace of mind, please check with your household insurance provider. We can effect a liability cover for  you for fire and forceable theft if you require. All you have to do is ask and inform us of the value of the goods.

Q. Is there anything I cannot store?

A. Do not store anything toxic, explosive or flammable ie. gas cylinders or fuel, anything perishable i.e. foodstuffs and no contraband.

Is there anything else you would like to know don't be afraid to ask.

I'm Moving House, What Tips Can You Give Me?

One month to go...

Order your packing materials.

Start packing any non-essential items such as out-of-season clothing, together with your best china, glassware and ornaments. Mark the contents clearly.

Clear out the loft. Pack as many items as you can from your garage and shed.

Let everyone know that you're changing address.

Keep all correspondence from your Estate Agent, your Solicitor and the removals company safely together for easy reference.

Contact your insurance company to arrange transfer of your home and contents insurance on the move day. Your buildings insurance should already be in place on the day you move in.

Two weeks to go...

Start running down food stocks in your freezer.

Continue to pack any items you won't need before the move.

Contact the gas, electric, telephone and water companies to inform them of the impending move.

One week to go...

Double-check the booking you've made with your removal firm.

Keep your vacuum cleaner, dusters, polish, etc., unpacked for that last once-over.

Cancel newspapers, milk and window cleaning and settle any bills you may have overlooked.

The day before...

Prepare your moving day 'survival kit' containing a kettle, mugs, tea, coffee, milk, sugar, teaspoons, sandwiches, snacks, biscuits, crisps, fruit, washing-up liquid, tea towels and a hand towel (not forgetting the all important toilet roll!).

Pack all your valuables such as jewellery together and carry them securely with you.

Keep the file containing all valuable documents relating to the move with you at all times in case you need to refer to them.

Advise the telephone company of the time you want your telephone disconnecting (or the number transferring, if you're keeping it).

Defrost the freezer and fridge (if you intend to transport the freezer and its contents intact, put it on fast-freeze overnight).

Make a list of useful telephone numbers for the new occupiers of your home, plus instructions for operating any appliances, central heating, etc.

Make sure you have cash available for the unforeseen circumstances and for tipping your removal men.

Telephone your insurance company to double-check that your new contents cover will be in force on the morning of the move.

The morning of the move...

Telephone the gas and electric companies to give them your final meter readings.